Systemic Approach to Managing Diversity in Organizations
The author articulates a six-tiered approach to managing diversity on a systemic level. The author explicates how each of the components work together to create an organizational approach that works on a comprehensive rather than sporadic level throughout the organization. In essence, the organization must have serious leadership commitment in both financial and moral terms; clear organizational communication about diversity internally and externally; effective recruitment and retention strategies for diverse potential and current employees; strategies that work to incorporate diversity into the main work of the organization, a clear linkage of diversity initiatives to organizational outcomes, and diversity-related external relationships such as supplier diversity and community outreach.
||Diversity Management, Systemic Approach to Diversity Management
The International Journal of Organizational Diversity, Volume 12, Issue 2, pp.29-43.
Article: Print (Spiral Bound).
Article: Electronic (PDF File; 406.392KB).
Assistant Professor, Lecturer, Organizational Behavior, University of Utah, Salt Lake City, Utah, USA
Dr. Kathryn A. Cañas is a member of the Management Department in the David Eccles School of Business at the University of Utah. Her teaching currently includes courses on diversity management, business communication, and pedagogy; she has taught these subjects to executives, Ph.D. candidates, M.B.A. students, and undergraduates. Her teaching has included courses on rhetorical criticism and theory, advanced public speaking and persuasion, interpersonal communication and coaching, gender communication, managerial writing, and writing for publication. Dr. Cañas is the author of Opportunities and Challenges of Workplace Diversity: Theory, Cases, and Exercises 2nd edition. Dr. Cañas’ research investigates best practices for teaching diversity management; communication strategies and models implemented by women—in particular women of color—in the workforce; and the role of dominant work metaphors in constructing and influencing women in organizations. She has presented a number of papers at national and regional conferences; and her professional association memberships include the Academy of Management, the Management Communication Association, and the Association for Business Communication. Dr. Cañas received her B.A. in English and communication from Boston College, her M.A. in speech communication from Indiana University, and her Ph.D. in communication from the University of Utah.