The Intercultural Competencies Required for Inclusive and Effective Culturally Diverse Work Teams

By Shannon Lloyd and Charmine E. J. Hartel.

Published by The Diversity Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

This paper seeks to identify the skills required by team members to excel in the intercultural business interactions required in today‘s business environment.

International Journal of Diversity in Organizations, Communities and Nations, Volume 3. Article: Print (Spiral Bound), ISSN: 1447-9532, DC03-0041-2003. Article: Electronic (PDF File; 115.342KB), ISSN: 1447-9583, DC03-0041-2003.

Professor Charmine E. J. Hartel

Charmine E.J. Hartel (PhD) is Associate Professor of HRM and organisational development in the Department of Management at Monash University. She has 28 years of industry experience, 15 years of international industry consulting experience for companies such as ANZ, GE, IBM and AirServices Australia. Her current research and consulting activities focus on cross-cultural and interpersonal work relationships; organisational and individual difference factors influencing attitudes, behaviours, information processing, and emotions at work; and compatibility of organisational systems with human factors to enhance employee safety, well-being, development and performanc


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