Who's Happy? The Relationship between Race/Ethnicity and Job Satisfaction in the Lodging Industry

By Wanda Costen, John Salazar and John Antun.

Published by The Diversity Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

This paper explores the influence of race and ethnicity on employee job satisfaction in the lodging industry.

Keywords: Race, Ethnicity, Job Satisfaction, Lodging Industry

International Journal of Diversity in Organizations, Communities and Nations, Volume 6, Issue 2, pp.15-22. Article: Print (Spiral Bound). Article: Electronic (PDF File; 850.380KB).

Dr Wanda Costen

Dr. Costen’s research interests include racial and gender inequality, women and leadership, and strategic human resources. She has partnered with businesses to help them develop diversity initiatives and training programs.

Dr John Salazar

Dr. Salazar analyzes tourism indicators, visitor profiles, and consumer behavior in rural tourist destinations. He has received grants from regional and state tourism bureaus, and the US Department of Transportation.

Dr John Antun

Dr. Antun's research interests include multicultural and Hispanic issues within the hospitality industry, menu management and Culinary Arts science and technology .


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