Refining Tourist’s Place Experience through Placemaking: Concepts and Correlations

By Khalilah Zakariya, Amira Mohyuddin and Maheran Yaman.

Published by The Diversity Collection

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Article: Print $US10.00
Article: Electronic $US5.00

Experiencing places is an integral process in tourism. The outcome of the experience will either have a long-lasting impact on the tourists or just merely a short-term impression of the place visited. Studies on tourist experience have been widely discussed to better understand the diverse processes and variables involved in creating a positive tourist experience. Place experience is closely related to both fields of landscape architecture and tourism planning. Spaces created become places, and places act as the setting where tourists interact with the people and experience the environment of the destination visited. Experiences are undoubtedly different from one tourist to another as each tourist brings with them diverse backgrounds, conceptions and expectations. Therefore, as designers and planners of places, it is vital to understand what makes a great destination in order to give a high quality of experience to tourists. Placemaking and creating sense of place are noted by various literatures as being important in building and strengthening an identity for the attraction. The concepts of place, place experience, tourist experience and placemaking will be further discussed in this paper. It will subsequently talk about the correlation among these concepts in relation to refining tourist’s place experience. Place characters that have significant roles in creating a more refined place experience have also been identified. In creating places for tourism, it is essential to focus on the characteristics of the place that appeal to the tourists, as the atmosphere created will influence the value of experience gained by the tourists. A pilot study on the Middle Eastern tourists experience in Kuala Lumpur has also been conducted to explore further on tourist's place experience.

Keywords: Place Experience, Placemaking, Tourist Experience

International Journal of Diversity in Organizations, Communities and Nations, Volume 7, Issue 4, pp.249-258. Article: Print (Spiral Bound). Article: Electronic (PDF File; 1.242MB).

Khalilah Zakariya

Lecturer, Department of Landscape Architecture, Kulliyyah of Architecture and Environmental Design, International Islamic University Malaysia, International Islamic University Malaysia, Gombak, Kuala Lumpur, Malaysia

The author is a lecturer from the Department of Landscape Architecture, International Islamic University Malaysia. She holds a Bachelor of Landscape Architecture (Hons), Master of Science in Tourism Planning and also a corporate member of Institute of Landscape Architects Malaysia (ILAM). Her work experiences range from landscape architectural designs in Malaysia to conducting studies on tourism planning in the country. She is currently collaborating with Centre for Built Environment of IIUM and Tourism Planning Research Group of UTM in auditing tourism products and tour packages for several states in Malaysia, for Ministry of Tourism. Her research interests are on landscape architectural spaces and places, landscape planning and tourism planning. She loves to travel, admires great photography and is attracted to abstract artworks.

Amira Mohyuddin

Lecturer, Department of Landscape Architecture, Kulliyyah of Architecture and Environmenal Design, International Islamic University Malaysia, International Islamic University Malaysia, Gombak, Kuala Lumpur, Malaysia

A prolific academician in the Department of Landscape Architecture at International Islamic University Malaysia. Graduated with Bachelor of Environmental Design from University of Tasmania, Australia and Masters of Science in Landscape Architecture from Universiti Sains Malaysia. Currently pursuing PhD in Architecture in the field of Environmental Psychology at Universiti Teknologi Malaysia, Skudai. She has been interested in the subject involving people and place, in which her research involves studying people's perceptions and preferences on the physical and psychological values that they associate with mosque as a community place. She hopes with the findings later that she would be able to contribute in making better and meaningful places for people to live in.

Dr. Maheran Yaman

Lecturer, Department of Landscape Architecture, International Islamic University Malaysia, Gombak, Kuala Lumpur, Malaysia

The author is an academia in landscape architecture, residing in Kuala Lumpur, Malaysia. She is currently teaching in a 20 year-old university that consists of students and staffs from 100 international nations. Currently, she is involved in studies on self-sustained development for disabled users in local villages through using herbs as therapy and economic return. Additinally, she is on an on-going research on colonial landscape archeology back home in Malaysia. She is also a research member with Kyoto University under JSPS, undergoing a research on Mangrove.

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