Creating a Knowledge Sharing Capabilty in the Malaysian Cultural Context

By Jasbir Singh, Rod Dilnutt and Gabriele Lakomski.

Published by The Diversity Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

This paper provides an overview of the Malaysian work culture and identifies the issues and challenges with creating a knowledge sharing capability. Malaysia has a population of approximately 25 million people. This population is comprised of a diverse ethnic and racial mix of Malay, Chinese and Indian people. Each community has its own identity, beliefs and traditions and in an organisation this diversity creates obstacles to creating a knowledge sharing capability as cultural values are reflected in the workplace by individual employees. It is important that these values are understood by managers of change as it impacts on the ability to influence and create the incentive for change in work practices and behaviours.

Keywords: Cultural Diversity, Knowledge Management

International Journal of Diversity in Organizations, Communities and Nations, Volume 7, Issue 6, pp.77-86. Article: Print (Spiral Bound). Article: Electronic (PDF File; 586.965KB).

Jasbir Singh

PhD Student, Faculty of Education, The University of Melbourne, Melbourne, Victoria, Australia

Jasbir is a Research Associate in the Centre for Organizational Learning and Leadership, Graduate School of Education, The University of Melbourne, Australia.

Dr. Rod Dilnutt

Director, William Bethwey & Associates. Senior Research Fellow, Faculty of Economics and Commerce, The University of Melbourne, Elsternwick, Victoria, Australia

Rod has specialised in knowledge management for the past fifteen years and has developed and implemented knowledge management strategy for over thirty blue chip organizations in the private and public sectors across the Asia Pacific region and beyond. He has broad experience in information management, process reformation, cultural change management and knowledge enabling technologies. An MBA, Rod holds a Doctorate in Knowledge Management. As a Senior Research Fellow at the University of Melbourne Rod also lectures and participates in postgraduate and faculty research programmes including the Masters of Knowledge Management degree.

Prof. Gabriele Lakomski

Chair, Knowledge Management Program, Faculty of Education, The University of Melbourne, Melbourne, Victoria, Australia

Gabriele is best known for her critical work on leadership, organizational learning and Knowledge Management. Her research program includes the analysis of Knowledge Management (KM) as a new tool for managing organizational development and change with particular emphasis on what knowledge is, and on the human ability to codify and represent it. Gabriele is a member of the Academy of Management and is an executive member of the Academy’s Management Education Division. She recently served as Senior Editor of Organization Studies, and is a member of the editorial board of Management Learning, amongst others.


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