Employee Receptivity to Diversity Management: Perceptions in a Federal Government Agency

By Zhanna Soldan and Laurence Dickie.

Published by The Diversity Collection

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Article: Print $US10.00
Article: Electronic $US5.00

A survey-based study was conducted in an Australian Federal Government Agency. The parameters for the study lie within a conceptual model consisting of two main components: antecedents (individual characteristics, dimensions of diversity climate and job/task characteristics) and outcomes (receptivity to diversity management). The primary objectives of the study were: (1) to examine the extent to which employee receptivity to diversity management varied among gender and ethnic groups and (2) investigate the relationships between receptivity to diversity management and its antecedents. Findings from a representative sample of 391 employees and managers revealed that receptivity to diversity management varies among gender groups with females being more receptive to diversity management than males. Furthermore, of the several predictor variables, gender; personal view of value of diversity to the group/organization; the level of comfort with, and openness to, diversity; and the perception of inclusion were found to be the predictors of receptivity to diversity management. Implications for managers and researchers are discussed.

Keywords: Diversity Management, Gender, Ethnicity, Receptivity, Diversity Climate, Job/Task Characteristics, Inclusion

International Journal of Diversity in Organizations, Communities and Nations, Volume 8, Issue 3, pp.195-204. Article: Print (Spiral Bound). Article: Electronic (PDF File; 718.437KB).

Dr. Zhanna Soldan

Sessional Academic & PhD Student, Curtin Business School, Curtin University of Technology, Perth, WA, Australia

Zhanna Soldan is currently completing her PhD studies at Curtin University of Technology. She has a particular interest in diversity management, strategic management, team dynamics, and leadership. The focus of her PhD research is on managing diversity in Australia. She has a Master of Commerce (Management) degree as well as teaching degrees. She has an extensive teaching experience at primary, secondary and tertiary levels. She has been employed as a sessional academic with Curtin Business School for a number of years. She recently co-authored Diversity Management textbook.

Dr. Laurence Dickie

Academic Director of Teaching & Learning and Research, Curtin Business School, Curtin University of Technology, Perth, WA, Australia

Dr. Laurie Dickie is the Academic Director of Teaching & Learning, Research of the International Programs Department of the Curtin Business School. He is primarily concerned with the ‘quality’ of teaching and learning available from Curtin Business School staff and provides specialist training programs and support for individual staff members, overseas program managers and CBS Schools. He is also active in work with staff of CBS Partners on a wide range of teaching/learning issues; e.g., assisting local program consultants, providing induction programs on CBS for new lecturers of partners, supporting experienced lecturers, and assisting all overseas staff with quality assurance issues related to the preparation, presentation delivery and feedback related to Curtin programs. As a senior International Programs’ academic, he meets with partner executives and lecturers overseas and acts as a support and teaching/learning resource with the Curtin Business School. He is a highly productive researcher in the CBS Divisional Office and supervises a number of local and overseas students in their doctoral studies. Currently he is undertaking a ‘Smarter Partner’ research program to assist in the better alignment of goals and practices among all those involved in the delivery of Curtin programs.


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