Distance Evaluation: Engaging the Client in an Evaluation of a Multicultural Tutoring Program

By Liliana Rodríguez-Campos, Aarti P. Bellara and Susan T. Hibbard.

Published by The Diversity Collection

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Article: Print $US10.00
Article: Electronic $US5.00

The major premises behind the model for collaborative evaluations require that clients and evaluators work together to systematically establish priorities and work towards a common goal (Rodríguez-Campos, 2005). Collaborating requires a great deal of interaction and when conducting a purely distant evaluation of a tutoring program at an institution of higher education, alternative methods were successfully used to ensure collaboration to be able to collect both quantitative and qualitative to further inform the program. Distance evaluations require that the evaluator actively engage the stakeholder to be able to garner data and conduct an evaluation using best practices. This paper identifies the efforts the external evaluation team used to establish a shared commitment with the client as well as the different data collection and analysis methods utilized from a distance to enhance an already establish tutoring program created to increase the achievement of minority undergraduate students.

Keywords: Collaborative Evaluation, Stakeholder Engagement, Distance Evaluation, Multicultural Programs in Higher Education

International Journal of Diversity in Organizations, Communities and Nations, Volume 9, Issue 3, pp.39-50. Article: Print (Spiral Bound). Article: Electronic (PDF File; 1.387MB).

Liliana Rodríguez-Campos

Associate Professor, Educational Measurement and Research, University of South Florida, Tampa, USA

Dr. Liliana Rodríguez-Campos earned her Ph.D. in Evaluation, Measurement, and Research Design. She received an Outstanding Dissertation Award, and a Provost’s Special Recognition for this Ph.D. Also, as part of her educational background, she earned her Bachelor’s in Systems Engineering with Honorific Mention, and her Specialist and Master’s degrees in Project Management in Engineering with Summa Cum Laude Honors. Furthermore, she received a President’s Special Recognition for her second Master’s degree in Educational Leadership with a concentration in Evaluation, Measurement, and Research Design. Dr. Rodríguez has been awarded with several honors and educational scholarships at the national and international levels. For example, she received the American Evaluation Association’s Marcia Guttentag Award for a promising evaluator within five years of completing her Doctoral degree and whose work is consistent with the Guiding Principles for Evaluators (http://youtube.com/watch?v=r9d-LVmrTJo). Also, she was awarded a Faculty Fellowship from the American Association of Hispanics in Higher Education (AAHHE) and the University of South Florida’s Hispanic Heritage Faculty Award. Her peers have recognized her professional qualifications through invitations to her to make presentations and serve in national and international leadership roles in evaluation. She has been a planning and control manager, and a consultant in the private sector, non-profit organizations as well as institutions of higher education. Her work history includes evaluations/metaevaluations in multi-national corporations and capacity-building projects in Latin America, the Philippines, and the United States. Dr. Rodríguez has collaborated with colleagues on several grants and she is currently the Co-Principal Investigator and Director of Evaluation for a $2,331,104.00 U.S. Department of Education grant. She has designed and delivered numerous workshops and courses at the university level in evaluation/metaevaluation, research, informatics, consulting, project planning, and control management. She has written a variety of publications in Spanish, English, and Chinese on leadership, organizational engineering, and evaluation approaches that bring stakeholder groups together. For example, she is the author of the book Collaborative Evaluations: A Step-by-Step Model for the Evaluator. In addition, she has presented her work in national and international conferences in countries such as Australia, Canada, China, Cuba, England, Greece, Holland, India, Italy, Jamaica, Malaysia, Singapore, South Africa, Spain, the United States, and Venezuela. Dr. Rodríguez is a faculty member in the Department of Educational Measurement and Research at the University of South Florida. She is a member of several professional associations such as Project Management Institute, American Evaluation Association, Michigan Association for Evaluation, and American Educational Research Association, among others. During five years, she served as a co-chair of the Professional Development Committee and as a board member at the Michigan Association for Evaluation. Currently, she serves as the board of directors’ chair at the Evaluation Capacity Development Group and as the program chair of the Collaboration, Participatory, and Empowerment Evaluation Topical Interest Group of the American Evaluation Association. Rodríguez’s expertise with leadership, metaevaluation, multi-cultural and collaborative evaluation capacity building, project management, organizational engineering, and training are her strongest professional contributions.

Aarti P. Bellara

Research Associate and Instructor Doctoral Candidate, Department of Measurement and Evaluation, University of South Florida, Tampa, USA

Aarti P. Bellara is a researcher and evaluator working with the David C. Anchin Center and an instructor for the Department of Measurement and Evaluation. She has evaluated several state and federal grants and currently conducting two federal grant evaluations at the University of South Florida. She teaches an undergraduate course on educational foundations and measurement. Her research focuses on empirical research on evaluations of educational programs, theory on educational leadership, equity in education, and teacher retention and attrition. She received her B.A. in Political Science and Communication Sciences from the University of Connecticut and her M.A. in Teaching and Curriculum from Sacred Heart University. As a former elementary classroom teacher, she was a member of the Professional Development committee and worked with school administration on acquiring various speakers and educational developers for staff development. She has written a number of grants, aimed on enhancing learning by using inquiry-based teaching in science and social studies. Ms. Bellara serves as a proposal review for the Pre-K-12 Educational Evaluation and the Collabortaive, Participatory, and Empowement Topical Interest Groups for the American Evaluation Association. She is an active member of the, American Evaluation Association, the Florida Educational Research Association, the American Educational Research Association National Council on Measurement in Education and Kappa Delta Phi, an international honor society for educators. She has presented at several national conferences including the American Evaluation Association, American Educational Research Association and well as several regional conferences in the areas of educational evaluations, measurement, and statistics.

Dr. Susan T. Hibbard

Assistant Professor, Research & Evaluation, Florida Gulf Coast University, Sarasota, USA

Dr. Susan T. Hibbard is an Assistant Professor of Research & Evaluation at Florida Gulf Coast University. She teaches undergraduate and graduate courses in evaluation, research methods, and foundations. Her research focuses on evaluation theory and practice, empirical research on evaluation, and education programs. She has evaluated programs for state and federal grants, including the National Science Foundation and the Association of Institutional Research. She holds a Ph.D. in Educational Measurement & Evaluation from University of South Florida, a M.S. in Education from Niagara University, and a B.A. in Chemistry from the University at Buffalo. Dr. Hibbard serves as a proposal reviewer for the Research on Evaluation Topical Interest Group of the American Evaluation Association as well as Evaluation Use and Collaborative, Participatory, and Empowerment (CPE) Topical Interest Groups. She is an active member of the American Evaluation Association, American Educational Research Association, Association of Teacher Educators, and Kappa Delta Pi an international honor society in the field of education. In addition, Dr. Hibbard serves as an editorial assistant for the peer reviewed journal Educational Researcher, one of the top journals for educational research. She has presented at several national conferences including the American Evaluation Association, SAS Global Forum, American Educational Research Association, and the Association of Teacher Educators, in the areas of evaluation, research, and teacher preparation.

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