Challenging and Improving the Teaching of Diversity Management

By Kathryn Cañas and Harris Sondak.

Published by The Diversity Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

We suggest that the complexities of diversity and diversity management are often left unacknowledged in diversity management education and that learning about diversity management is enhanced by discussing the challenges of diversity. We suggest that diversity is often defined too simplistically; paradoxes of diversity management remain unexamined; the validity of the arguments of the business case for diversity is rarely challenged; and difficult diversity questions are left unanswered. We elucidate a three-phase pedagogical framework to address these limitations. This innovative approach to teaching diversity management will help educators create a more accurate and meaningful conversation about diversity in both the classroom and the workplace.

Keywords: Diversity, Diversity Management, Managing Diversity, Diversity Paradox, Diversity and Pedagogy

International Journal of Diversity in Organizations, Communities and Nations, Volume 10, Issue 2, pp.139-158. Article: Print (Spiral Bound). Article: Electronic (PDF File; 2.544MB).

Dr. Kathryn Cañas

Assistant Professor, Lecturer, Organizational Behavior, University of Utah, Salt Lake City, Utah, USA

Dr. Kathryn A. Cañas is a member of the Management Department in the David Eccles School of Business at the University of Utah. Her teaching currently includes courses on diversity management, business communication, and pedagogy; she has taught these subjects to executives, Ph.D. candidates, M.B.A. students, and undergraduates. Her teaching has included courses on rhetorical criticism and theory, advanced public speaking and persuasion, interpersonal communication and coaching, gender communication, managerial writing, and writing for publication. Dr. Cañas’ research investigates best practices for teaching diversity management; communication strategies and models implemented by women—in particular women of color—in the workforce; and the role of dominant work metaphors in constructing and influencing women in organizations. She has presented a number of papers at national and regional conferences; and her professional association memberships include the Academy of Management, the Management Communication Association, and the Association for Business Communication. Dr. Cañas received her B.A. in English and Communication from Boston College, her M.A. in Speech Communication from Indiana University, and her Ph.D. in Communication from the University of Utah.

Dr. Harris Sondak

Professor, Organizational Behavior, University of Utah, Salt Lake City, Utah, USA

Dr. Harris Sondak is Professor of Business Administration at the David Eccles School of Business at the University of Utah and Adjunct Professor of Business Administration at the Fuqua School of Business at Duke University. His teaching includes courses on groups, negotiations, creating and maintaining business relationships, managing conflict in organizations, competitive strategy, managing diversity, organizational behavior, consulting to non-profits, philosophy of social science, and business ethics and leadership. He has taught these subjects to executives, Ph.D. candidates, M.B.A. students, and undergraduates from around the world. Dr. Sondak was honored with the Distinguished Teaching Award by the University of Utah. Dr. Sondak’s research investigates the psychology of allocation decisions including two-party and multi-party negotiations, group process and decisions, and procedural justice and ethics. His research has been published in a number of leading academic journals. Dr. Sondak has served as a reviewer, a member of the editorial board, and as the associate editor for scholarly publications. Dr. Sondak received his B.A. in philosophy from the University of Colorado and his M.S. and Ph.D. in organizational behavior from Northwestern University. He has been a visiting faculty member at the International Institute for Management Development (IMD) in Lausanne, Switzerland; the Graduate School of Business, Stanford University; the Indian School of Business in Hyderabad, India; and the Kellog School of Management, Northwestern University.

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