Equality and Diversity Management: An Investigation into the Business Case for Equality and Diversity Practise in SMEs

By Samuel Ebie and Ramdane Djebarni.

Published by The Diversity Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

The purpose of this exploratory study was to investigate the
business case for equality and diversity in Small and
Medium-Size Enterprises. Specifically, how business owners
or managers manage equality and diversity challenges in
their organisations. This research is of critical
significance and it provides an analysis and evaluation of
how effectively SMEs manage the diversity within their
The main themes of Managing Diversity (MD) were analysed and
the research questions were developed accordingly. About 100
small businesses were surveyed using questionnaires and
primary data was collected from small businesses owners and
managers within different sectors and from various locations
in Wales. Data collected was analysed and evaluated using SPSS.
Findings from the research suggest that white managers and
business owners were more associated with negative attitudes
towards equality and diversity in their organisations.
Similarly, younger entrepreneurs, age 25 years and under
were generally negative in their attitude towards equality
and diversity challenges, equal opportunities practices and
in their response to demographic changes. While, female
managers were found to have more positive attitudes towards
equality and diversity than their male counterparts. The
findings from this study are unhealthy for SMEs in Wales and
UK businesses in general. Lessons from the research suggest
that extra efforts should be made to help entrepreneurs and
managers as organisations seek to play a part in an attempt
to build a society that is fair to all where everyone is
treated with dignity and respect.

Keywords: Diversity, Equality, Managing Diversity, SMEs

International Journal of Diversity in Organizations, Communities and Nations, Volume 10, Issue 5, pp.145-168. Article: Print (Spiral Bound). Article: Electronic (PDF File; 742.564KB).

Dr. Samuel Ebie

PhD Business & Management Research (Equality & Diversity), Glamorgan Business School, University of Glamorgan, Pontypridd, South Wales, UK

Samuel Ebie is a PhD researcher, research assistant and HPL lecturer at the Glamorgan Business School,University of Glamorgan. Previously an SME entrepreneur, he has been involved with SMEs in Wales since 2004 and actively networking with the Equality & Human Rights Commission (EHRC) and other equality organisations in Wales. He was the business development manager for Ethnic Business Support Programme (EBSP)’s, Leadership, Equality & Diversity Training Centre from 2006-2009. His on-going PhD research is supported by Public Service Management Wales (PSMW) and EHRC. His research focuses on equality and diversity management in SMEs.

Dr. Ramdane Djebarni

Senior Lecturer, Glamorgan Business School, University of Glamorgan, Pontypridd, South Wales, UK

Dr. Ramdane Djebarni works at the University of Glamorgan Business School as deputy Director of the Welsh Enterprise Institute and DBA Cohort Leader. His teaching and research activities covers Research Philosophy & Methods, Entrepreneurship, and Leadership.


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